Reference

How qrpay44 Handles Your Personal Data

This Privacy Policy covers what data qrpay44 collects when you create an account, make a deposit via Touch 'n Go eWallet or Boost, or reach out to our support team.

Account data protectedNo third-party data sellingTouch 'n Go eWallet & Boost payment data handled securelyYou can request your data anytimeContact our team for privacy queries

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to correct information on your account, or need to submit a formal data deletion request, our support team handles these directly. Reach us through live chat on the site, by email, or via the in-account help centre. We aim to respond to all privacy-related queries within the timeframe required by applicable local law.

Live Chat Start a chat from any page on qrpay44. Our team handles data queries, account corrections and deletion requests through the same channel.

Email Support Send your privacy or data request by email. Include your registered account details so we can verify your identity before processing the request.

In-Account Help Centre Log in and go to the Help section to submit a data query. This path is useful for account-specific requests tied to your wallet or payment history.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at qrpay44 is handled at the account and session level. SSL encryption covers all data in transit between your device and our servers. We apply access controls so only authorised staff can view account-linked personal data, and those access logs are reviewed regularly. Cookies on the site are used for session continuity — so your login state persists when you switch from mobile to desktop — and for basic analytics. We do not use cookies to track you across unrelated third-party sites.

SSL Encryption

All data sent between your device and our platform travels over an encrypted connection. This covers login sessions, payment confirmations via GrabPay or Boost, and account updates.

Cookie Policy

Session cookies keep your account active as you move between pages or switch from phone to browser. Analytics cookies are anonymised and never tied back to your personal profile.

Data Retention

We hold your data only as long as your account is active or as required by applicable law in the region where access is permitted. After that, account data is deleted or anonymised.

Access Controls

Internal access to personal data is role-restricted. Staff who handle payment or account queries see only what they need to resolve your request — nothing more.

Data We Collect and Why We Need It

qrpay44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, contact number and any payment details needed to process transactions. If you deposit via Touch 'n Go eWallet, Boost or GrabPay, we receive a transaction reference — we do not store your full wallet credentials

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or PIN. We also log device type, browser session data and your IP address to keep your account secure and detect unusual activity. Players in George Town and elsewhere in Malaysia benefit from the same data handling standards. Usage data — the pages you visit, the
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session length, your preferred payment method — helps us improve how the platform works on mobile. We do not share personally identifiable data with advertisers. Data shared with payment processors like DuitNow or FPX is limited strictly to what those rails require to clear your transaction.
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Retention periods depend on regulatory requirements in the jurisdiction where access is permitted under local law; we do not keep data longer than necessary. You may request a copy of your stored data or ask us to delete it by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on qrpay44

The questions below cover what we get asked most often about data, account rights and how to act on them. If something is not covered here, live chat is the quickest route to a direct answer.

We collect your name, email, contact number and the information needed to verify your account. Payment details from Touch 'n Go eWallet or Boost are limited to transaction references — we never store your wallet PIN or full credentials.

Yes. Submit a data access request through live chat or by email with your registered account details. We will verify your identity and provide the relevant data within the timeframe set by applicable local law.

Contact our support team via live chat or email and request deletion. Once identity is verified, we process the request in line with legal retention requirements for your jurisdiction where the service is available.

We share data only with the payment processors needed to clear your transactions — DuitNow, FPX, GrabPay — and only the fields those rails require. We do not sell your data or share it with advertisers.

Cookies maintain your session as you navigate between pages or return on a different device. Analytics cookies are anonymised. No cookies are used to track your activity on unrelated external sites.

Reach our support team directly through live chat or the in-account Help section. If you are not satisfied with how we resolve your concern, you may escalate to the relevant data authority in your jurisdiction where local law applies.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appqrpay44 App InfoTerms & Conditions

How qrpay44 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Privacy on qrpay44

01 What personal data does qrpay44 collect when I register?

02 Can I request a copy of my personal data?

03 How do I ask qrpay44 to delete my account data?

04 Does qrpay44 share my data with third parties?

05 What are cookies used for on the qrpay44 site?

06 Who do I contact if I think my data has been mishandled?

Privacy Policy

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